Raintree

Shop Policies

Shipping

All of our jewelry is handmade to order within two weeks of purchase with insured shipping available through USPS, Fedex and UPS. Free shipping on orders over $150.00. International shipping to Canada is available for all of our jewelry except designs containing black or brown coral. We will request a US shipping address for delivery of orders from Canada, containing black or brown coral. If you are outside of the US and Canada and wish to place an order, please call us directly at 802-430-4825.

Express 1 to 2 days: $30  

Regular 2 to 3 days: $15

International shipping to Canada: $50

Refunds and Exchanges

If, for any reason, you are not completely satisfied with your purchase, it may be returned, unworn, in original packaging, within 10 business days of receiving. We will give a full refund, minus shipping costs, once the piece is inspected and reentered into our inventory. You may also request an exchange or store credit. Please contact us before returning any items so we may provide you with a return item code to be included in the package.

Additional Policies and FAQs

We believe in 100% customer satisfaction and we will work with you, as best as we can, to fulfill special orders and meet special deadlines. Please contact us with any special requests or questions.