Raintree  - Handcrafted Fine Jewelry

Shop Policies

Shipping

All of our jewelry is handmade to order and delivered by insured shipping through USPS, Fedex or UPS. There is always a signature required with delivery. We offer free shipping on orders over $150.00. International shipping is currently not available. Custom orders and repair services can take up to 6 to 8 weeks to complete. 

Express shipping 1 to 2 days: $30  

Regular shipping 2 to 3 days: $15

Refunds and Exchanges

If, for any reason, you are not completely satisfied with your purchase, it may be returned, unworn, in original packaging, within 10 business days of receiving. We will give a full refund as store credit, once the piece is inspected and reentered into our inventory. Please contact us before returning any items so we may provide you with a return item code to be included in the package.

Additional Policies and FAQs

We believe in 100% customer satisfaction and we will work with you, as best as we can, to fulfill special orders and meet special deadlines. Please contact us with any special requests or questions.