Shop Policies

Shipping within the United States

All of our jewelry is handmade and at times made to order. We only deliver by insured shipping through USPS, Fedex or UPS. Made to order designs can take up to 4 weeks to complete at this time, this does not include the actual shipping time. There is always a signature required with delivery. We are offer free standard shipping within the US. 

 

Shipping outside the United States

All of our jewelry is handmade and at times made to order. We only deliver by insured shipping through DHL Express. Made to order designs can take up to 4 weeks to complete at this time, this does not include the actual shipping time. There is always a signature required with delivery. 

 

Refunds and Exchanges

If, for any reason, you are not completely satisfied with your purchase, it may be returned, in new condition with original packaging, within 10 business days of receiving. We will give a full refund as store credit, once the piece is inspected and reentered into our inventory. Please contact us before returning any items so we may provide you with a return item code to be included in the package.

 

Additional Policies and FAQs

We believe in 100% customer satisfaction and we will work with you, as best as we can, to fulfill special orders and meet special deadlines. 

Made to order designs can take from a couple weeks up to 6 weeks to complete depending the time of year. Please contact us with any special requests or questions.